Select your Partners in Flatswire Agencies Network
In this article, you will learn how to select partners you want to work with and how to manage your relationship with them.
Once your manager account is created, you start working with all partners (travel agencies, rental agencies and portals) that are already connected to our network. By default, they will all be defined as “Accepted” for deals.
Your relationship with Agencies can be defined at 2 levels :
Corporate level : you accept to work or not with an agency, direct booking or not
Property Level : for each property, you can decide if you accept to share it or if you share it only with some of your partner Agencies. You may also refuse direct deals,
Keep in mind that the philosophy of Flatswire is to facilitate deals between partners for better business, hence we recommend you try to connect to as much partners as possible and accept direct deals as much as possible.
Step1: Select your partners.
In the left menu select “Agencies”,
By default, this page will show the list of agencies that you have accepted or that have not refused your partnership. You may see the complete list of agencies of the network by selecting “display : All” in the top right part of the screen.
You can check the location, the properties and the business of the different agents, by clicking on “Detail”.
When you decide to accept a partner, you can accept “direct booking” (green flag) or define “On request only” (red flag).
Once you decide to accept a partner, click on “set as viewed” to mark that you have been checking it.
When a new Agency will join the network, it will automatically add in your list as accepted. In the same time, you will see on your dash-board an alert that new partners joined :
Click on the button and check the new agencies.
Step2 : Manage your properties individually.
Once you have finalised the list of accepted Agencies, these will be able to see all your properties and propose them to their customers through their back-office and / or through their Website.
You may want to adjust your policy with your various properties, you may refuse that some properties be in “direct booking” (though you accepted the principle of direct booking with your partners). You can adjust it in your back-office.
You have to edit the apartment.
If it exists, Click on “Apartments” view, select the apartment and click on the picture or the “manager reference”, then on the new page, click on “Administration view” (top right) to go back to property set-up.
If you are creating the apartment, after saving the general informations of the property you will access the “administration view” :
Access Rules menu, you will be able to accept or refuse Automatic deal on the property. It happens sometimes, when owners ask managers to inform them systematically before any booking…
If you access General menu, then click on Edit button, you will define if you want this property to be distributed only by your agency :
- If you select “Children Agencies”, the property can only be distributed by your agency,
- If you select “Portals”, the property can be distributed by your agency and by the portals,
- If you select “Everyone”, the property can be distributed by Your Agency, portals and all partner agencies previously defined
If you access Sharing menu, you will see the list of agencies that you have authorised for booking in the set-up :
You may decide that some of them can not distribute this property. You just have to click on “Not shared” (right side of “Shared”) and the agency will be suppressed of the list.
To have the agency back to distribute the property, click on “Display : All”, to show all partners (shared and not shared) and simply modify their status.
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